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Frequently Asked Questions
* How do I place an order?
* Is it safe to use my credit card online?
* What if I prefer not to place my order online?
* How much shipping and handling do I pay?
* How do I cancel my order?
* How do I exchange or return an item?
* What if my product arrives damaged?
* Can I gift-wrap my purchase?
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How do I place an order?
Simply click the Order Now button. Clicking this button will lead you to the order form. Follow the directions for completing your transaction.
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Is it safe to use my credit card online?
As you complete your order through our online store, you'll be asked for your name, address and credit card number. We use Secure Socket Layer (SSL) - the leading data encryption technology on the Internet - to send this personal information in an encrypted code to our servers. Only Allenpark Infotech can decode your encrypted information. Plus, this encrypted data is stored on a protected server until your order has been shipped and your credit card has been charged.
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What if I prefer not to place my order online?
If for any reason you prefer not to complete your order online,
Allen Park will gladly accept your order by phone or mail.
Visit our How to Order page for exact details on submitting an
offline order. If you have additional questions and need to speak to
a customer service representative, please call us at Customer Care
line between 9:00 am and 7.00 pm, Monday - Saturday at 91 484
381923.
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How much shipping and handling do I pay?
We don't charge extra for shipping unless a specific shipping method
is insisted by you. Otherwise, the price of the CD is inclusive
of shipping charges.
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How do I cancel my order?
To cancel an order, e-mail us or give us a call. For items in stock,
our goal is to process and ship your order as soon as possible. But
if you contact us right away, we may be able to stop shipment on
your order.
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How do I exchange or return an item?
Every item we sell is backed by our 100% unconditional guarantee. If
for any reason you are not satisfied with your online purchase, we
will gladly accept your exchange or return. Review our Money back
page for more details.
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What if my product arrives damaged?
It is unlikely that your product might get damaged. In case of any
complaints, please contact us at our customer care number or email
us as soon as you receive the product. We will replace the product.
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Can I gift-wrap my purchase?
Of course yes. Our special customized service offer to deliver the
CD in a beautiful gift-wrap with a special message and your
signature. Please visit our Gift to your friend page for further
details.
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About the CD 
